{"id":17079,"date":"2020-12-03T15:34:33","date_gmt":"2020-12-03T08:34:33","guid":{"rendered":"https:\/\/silverlife.com.vn\/?page_id=17079"},"modified":"2020-12-03T15:34:33","modified_gmt":"2020-12-03T08:34:33","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/silverlife.com.vn\/en\/return-policy","title":{"rendered":"Return Policy"},"content":{"rendered":"

<\/b><\/i>Ch\u00ednh S\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i, ch\u00fang t\u00f4i r\u1ea5t vui khi \u0111\u01b0\u1ee3c gi\u00fap \u0111\u1ee1<\/span><\/b><\/h3><\/div>\r\n\r\nN\u1ebfu b\u1ea1n kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh, h\u00e3y \u0111\u1ec3 ch\u00fang t\u00f4i gi\u00fap b\u1ea1n tr\u1ea3 l\u1ea1i ho\u1eb7c thay th\u1ebf. S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a b\u1ea1n l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ch\u00fang t\u00f4i. Th\u00f4ng th\u01b0\u1eddng, c\u00e1c m\u1eb7t h\u00e0ng \u0111\u01b0\u1ee3c mua trong c\u1eeda h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i ho\u1eb7c tr\u00ean silverlife.com.vn<\/em> c\u00f3 \u200b\u200bth\u1ec3 \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i ho\u1eb7c \u0111\u1ed5i h\u00e0ng trong v\u00f2ng m\u01b0\u1eddi b\u1ed1n (14) ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y mua k\u00e8m theo bi\u00ean nh\u1eadn mua h\u00e0ng.\r\n\r\nSilverlife c\u00f3 quy\u1ec1n c\u1ea3nh b\u00e1o, gi\u1edbi h\u1ea1n ho\u1eb7c t\u1eeb ch\u1ed1i tr\u1ea3 h\u00e0ng\/ \u0111\u1ed5i h\u00e0ng b\u1ea5t k\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 bi\u00ean nh\u1eadn hay kh\u00f4ng. T\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ho\u00e0n tr\u1ea3 ph\u1ea3i tu\u00e2n theo quy tr\u00ecnh x\u00e1c minh. Qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng c\u00f3 quy\u1ec1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng.\r\n\r\nD\u01b0\u1edbi \u0111\u00e2y l\u00e0 quy t\u1eafc m\u01b0\u1eddi b\u1ed1n (14) ng\u00e0y: Ph\u1ea3i \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i trong v\u00f2ng 14 ng\u00e0y v\u1edbi bi\u00ean nh\u1eadn mua h\u00e0ng \u0111\u1ec3 \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i ti\u1ec1n ho\u1eb7c \u0111\u1ed5i h\u00e0ng trong tr\u01b0\u1eddng h\u1ed9p s\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean v\u1eb9n, trong t\u00ecnh tr\u1ea1ng ch\u01b0a m\u1edf \/ ch\u01b0a s\u1eed d\u1ee5ng v\u00e0 kh\u00f4ng b\u1ecb h\u01b0 h\u1ea1i trong v\u00f2ng 14 ng\u00e0y.\r\n\r\nXin l\u01b0u \u00fd: s\u1ea3n ph\u1ea9m \u0111\u00e3 b\u00f3c tem, \u0111\u00e3 qua s\u1eed d\u1ee5ng v\u00e0 qua 14 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y mua s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3.\r\n\r\nN\u1ebfu m\u1ed9t m\u1eb7t h\u00e0ng \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i trong kho\u1ea3ng th\u1eddi gian ho\u00e0n tr\u1ea3 cho ph\u00e9p c\u00f9ng v\u1edbi bi\u00ean nh\u1eadn, kho\u1ea3n ho\u00e0n tr\u1ea3 s\u1ebd \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i cho ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u (ti\u1ec1n m\u1eb7t ho\u1eb7c chuy\u1ec3n kho\u1ea3n)\r\n\r\n\r\n\r\n\r\n\r\n\r\n
 <\/td>\r\nS\u1ea3n Ph\u1ea9m L\u1ed7i (T\u1eeb ph\u00eda nh\u00e0 cung c\u1ea5p)<\/strong><\/td>\r\nS\u1ea3n Ph\u1ea9m L\u1ed7i(T\u1eeb ph\u00eda ng\u01b0\u1eddi s\u1eed d\u1ee5ng)<\/strong><\/td>\r\nS\u1ea3n Ph\u1ea9m Kh\u00f4ng L\u1ed7i v\u00e0 ch\u01b0a qua s\u1eed d\u1ee5ng<\/strong><\/td>\r\n<\/tr>\r\n
1 \u2013 14 ng\u00e0y<\/strong><\/td>\r\n\u0110\u1ed5i h\u00e0ng m\u1edbi kh\u00f4ng thu ph\u00ed<\/td>\r\nKh\u00f4ng h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3<\/td>\r\n\u0110\u1ed5i m\u1edbi c\u00f3 thu ph\u00ed ship<\/td>\r\n<\/tr>\r\n
15 ng\u00e0y tr\u1edf \u0111i<\/strong><\/td>\r\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Kh\u00f4ng h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3<\/td>\r\n<\/tr>\r\n
S\u1ea3n ph\u1ea9m \u0111\u00e3 b\u00f3c nh\u00e3n\/tem v\u00e0 \u0111\u00e3 s\u1eed d\u1ee5ng qua<\/strong><\/td>\r\n\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Kh\u00f4ng h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n

<\/b><\/i>QUY \u0110\u1ecaNH \u0110\u1ed4I TR\u1ea2 S\u1ea2N PH\u1ea8M CHI TI\u1ebeT<\/span><\/b><\/h4><\/div>\r\n
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  1. C\u00e1c tr\u01b0\u1eddng h\u1ee3p nh\u1eadn \u0111\u1ed5i tr\u1ea3:<\/strong><\/span><\/li>\r\n<\/ol>\r\n– S\u1ea3n ph\u1ea9m m\u1eafc l\u1ed7i t\u1eeb ph\u00eda nh\u00e0 s\u1ea3n xu\u1ea5t (h\u1ecfng h\u00f3c, \u0111\u1ed5 v\u1ee1 s\u1ea3n ph\u1ea9m, b\u1ecb l\u1ed7i k\u0129 thu\u1eadt\u2026).\r\n\r\n– S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng, tr\u1ea7y x\u01b0\u1edbc do qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n c\u1ee7a nh\u00e2n vi\u00ean giao h\u00e0ng.\r\n\r\n– S\u1ea3n ph\u1ea9m \u0111\u00e3 h\u1ebft ho\u1eb7c g\u1ea7n h\u1ebft th\u1eddi h\u1ea1n s\u1eed d\u1ee5ng.\r\n\r\n– S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang nh\u01b0 y\u00eau c\u1ea7u \u0111\u1eb7t h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng ( m\u00e0u s\u1eafc, k\u00edch th\u01b0\u1edbc, dung t\u00edch,\u2026)\r\n\r\n–\u00a0S\u1ea3n ph\u1ea9m ph\u1ea3i trong t\u00ecnh tr\u1ea1ng nguy\u00ean tr\u1ea1ng nh\u01b0 khi Ch\u00fang t\u00f4i giao s\u1ea3n ph\u1ea9m cho Qu\u00fd kh\u00e1ch, ch\u01b0a s\u1eed d\u1ee5ng, ch\u01b0a b\u00f3c h\u1ed9p ho\u1eb7c tem v\u00e0 c\u00f2n m\u1edbi 100% k\u1ec3 t\u1eeb l\u00fac mua.\r\n\r\n– Qu\u00fd kh\u00e1ch ph\u1ea3i gi\u1eef l\u1ea1i h\u00f3a \u0111\u01a1n thanh to\u00e1n (g\u1ed1c) khi mua h\u00e0ng.\r\n\r\n– Th\u1eddi gian \u0111\u1ed5i\/tr\u1ea3 h\u00e0ng ch\u1eadm nh\u1ea5t trong v\u00f2ng 14 ng\u00e0y k\u1ec3 t\u1eeb khi mua .\r\n\r\n– Ri\u00eang tr\u01b0\u1eddng h\u1ee3p Qu\u00fd kh\u00e1ch \u0111\u1ed5i s\u1ea3n ph\u1ea9m kh\u00e1c: Gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c \u0111\u1ed5i s\u1ebd ngang b\u1eb1ng ho\u1eb7c l\u1edbn h\u01a1n gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m \u0111\u00e3 mua tr\u01b0\u1edbc \u0111\u00f3.\r\n
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    1. C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3.<\/strong><\/span><\/li>\r\n<\/ol>\r\n– S\u1ea3n ph\u1ea9m \u0111\u00e3 qu\u00e1 h\u1ea1n \u0111\u1ed5i tr\u1ea3 (14 ng\u00e0y).\r\n\r\n– S\u1ea3n ph\u1ea9m \u0111\u00e3 b\u1ecb b\u00f3c tem nh\u00e3n, seal n\u1ebfu c\u00f3.\r\n\r\n– S\u1ea3n ph\u1ea9m kh\u00e1ch \u0111\u00e3 th\u1eed ho\u1eb7c qua s\u1eed d\u1ee5ng t\u1eeb 1 l\u1ea7n tr\u1edf l\u00ean.\r\n\r\n– Bao b\u00ec, v\u1ecf h\u1ed9p s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng, tr\u1ea7y x\u01b0\u1edbc do l\u1ed7i t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.\r\n\r\n– S\u1ea3n ph\u1ea9m kh\u00f4ng ph\u1ea3i mua t\u1eeb SilverLife.\r\n\r\n– Kh\u00e1ch h\u00e0ng mua v\u00e0 ki\u1ec3m tra s\u1ea3n ph\u1ea9m tr\u1ef1c ti\u1ebfp t\u1ea1i c\u1eeda h\u00e0ng.\r\n\r\n– S\u1ea3n ph\u1ea9m thu\u1ed9c nh\u00f3m h\u00e0ng gi\u1ea3m gi\u00e1, khuy\u1ebfn m\u1ea1i, thanh l\u00fd h\u00e0ng t\u1ed3n kho.\r\n\r\n– Trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c quy\u1ec1n quy\u1ebft \u0111\u1ecbnh s\u1ebd thu\u1ed9c v\u1ec1 H\u00e0ng ti\u00eau d\u00f9ng M\u1ef9.\r\n
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      1. C\u00e1ch th\u1ee9c \u0111\u1ed5i tr\u1ea3:<\/strong><\/span><\/li>\r\n<\/ol>\r\n– SilverLife nh\u1eadn \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng trong v\u00f2ng 14 ng\u00e0y , t\u00ednh k\u1ec3 t\u1eeb ng\u00e0y kh\u00e1ch h\u00e0ng mua ho\u1eb7c nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m t\u1eeb b\u00ean giao h\u00e0ng.\r\n\r\n– Kh\u00e1ch h\u00e0ng c\u1ea7n ph\u1ea3i th\u00f4ng b\u00e1o cho nh\u00e2n vi\u00ean SilverLife l\u00ed do \u0111\u1ed5i tr\u1ea3 v\u00e0 \u0111\u1ecba ch\u1ec9, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i li\u00ean l\u1ea1c ch\u00ednh x\u00e1c \u0111\u1ec3 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch nhanh ch\u00f3ng nh\u1ea5t theo y\u00eau c\u1ea7u c\u1ee7a qu\u00fd kh\u00e1ch.\r\n\r\n– SilverLife quan t\u00e2m \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 mong mu\u1ed1n n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, ch\u00fang t\u00f4i nh\u1eadn \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng theo \u0111\u00fang quy \u0111\u1ecbnh n\u00eau tr\u00ean.\r\n\r\nKh\u00e1ch \u1edf khu v\u1ef1c H\u1ed3 Ch\u00ed Minh , ch\u00fang t\u00f4i\u00a0khuy\u1ebfn kh\u00edch kh\u00e1ch \u0111\u1ebfn C\u1eeda h\u00e0ng \u0111\u1ec3 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 check l\u1ea1i s\u1ea3n ph\u1ea9m v\u00e0 kh\u00e1ch c\u00f3 th\u1ec3 xem & l\u1ef1a ch\u1ecdn \u0111\u1ed5i s\u1ea3n ph\u1ea9m \u0111\u00fang theo \u00fd c\u1ee7a qu\u00fd kh\u00e1ch.\r\n\r\nV\u1edbi c\u00e1c kh\u00e1ch t\u1ec9nh, Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 chuy\u1ec3n h\u00e0ng qua b\u01b0u \u0111i\u1ec7n & Li\u00ean h\u1ec7 v\u1edbi Ch\u00fang t\u00f4i v\u1ec1 s\u1ea3n ph\u1ea9m \u0111\u1ed5i, m\u00e3 b\u01b0u \u0111i\u1ec7n,\u2026 \u0111\u1ec3 Ch\u00fang t\u00f4i\u00a0c\u00f3 th\u1ec3 x\u1eed l\u00fd v\u00e0 g\u1eedi h\u00e0ng l\u1ea1i s\u1edbm nh\u1ea5t khi nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m.\r\n
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        1. Th\u00f4ng tin li\u00ean h\u1ec7:<\/strong><\/span><\/li>\r\n<\/ol>\r\nC\u00f4ng ty H\u00e0ng Ti\u00eau D\u00f9ng B\u1eafc M\u1ef9<\/strong>\r\n\r\n\u0110\u1ecba ch\u1ec9: 21 N\u01a1 Trang Long, P.7, B\u00ecnh Th\u1ea1nh, TP.HCM\r\n\r\n\u0110T: 028 38030080 \/ 0909 609 374\r\n\r\nEmail:\u00a0bacmyconsumer21128@gmail.com<\/a>\r\n\r\nTr\u00e2n Tr\u1ecdng.<\/span><\/strong>","protected":false},"excerpt":{"rendered":"

          N\u1ebfu b\u1ea1n kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh, h\u00e3y \u0111\u1ec3 ch\u00fang t\u00f4i gi\u00fap b\u1ea1n tr\u1ea3 l\u1ea1i ho\u1eb7c thay th\u1ebf. S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a b\u1ea1n l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ch\u00fang t\u00f4i. Th\u00f4ng th\u01b0\u1eddng, c\u00e1c m\u1eb7t h\u00e0ng \u0111\u01b0\u1ee3c mua trong c\u1eeda h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i ho\u1eb7c tr\u00ean silverlife.com.vn c\u00f3 \u200b\u200bth\u1ec3 \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i […]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17079","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn Policy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/silverlife.com.vn\/en\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy\" \/>\n<meta property=\"og:description\" content=\"N\u1ebfu b\u1ea1n kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh, h\u00e3y \u0111\u1ec3 ch\u00fang t\u00f4i gi\u00fap b\u1ea1n tr\u1ea3 l\u1ea1i ho\u1eb7c thay th\u1ebf. S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a b\u1ea1n l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ch\u00fang t\u00f4i. 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